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HOW CAN I STOP FIREFOX FROM WANTING TO CHANGE MY HOMEPAGE BACK TO ASK.COM EVERY TIME THERE IS A POPUP EVERY TIME EVERY TIME EVERY TIME EVERY TIME

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  • Last reply by philipp

bob49008kazoo
bob49008kazoo
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I don't like ASK.com - I don't use ASK.com - I NEVER use ASK.com - I really don't like ASK.com - however, EVERY TIME I have a pop-up (and I get a LOT of pop-ups) firefox wants to CHANGE MY HOMEPAGE TO ASK.com - WHY ??? I don't like ASK.com I don't use ASK.com

I don't like ASK.com - I don't use ASK.com - I NEVER use ASK.com - I really don't like ASK.com - however, EVERY TIME I have a pop-up (and I get a LOT of pop-ups) firefox wants to CHANGE MY HOMEPAGE TO ASK.com - WHY ??? I don't like ASK.com I don't use ASK.com

All Replies (1)

philipp
philipp
  • Moderator
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hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware