Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Some folders in bookmarks won't expand?

  • 7 majibu
  • 5 wana tatizo hili
  • 8 views
  • Last reply by Snively

Snively
Snively
more options

Why do some sub-folders in bookmarks not expand and show what is in the folder? Some work fine, while others don't. It doesn't seem to matter if they have 5 websites bookmarked within or 25. Some simply work, while others don't. The work around is to use "Show All Bookmarks" but that defeats the whole purpose of bookmarks in the first place.

Why do some sub-folders in bookmarks not expand and show what is in the folder? Some work fine, while others don't. It doesn't seem to matter if they have 5 websites bookmarked within or 25. Some simply work, while others don't. The work around is to use "Show All Bookmarks" but that defeats the whole purpose of bookmarks in the first place.

All Replies (7)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Snively, which of the following does this problem affect:

  • Bookmarks menu on the top menu bar
  • Bookmarks menu displayed using the button on the main toolbar (looks a bit like a clipboard, to the right of the star)
  • Bookmarks sidebar -- you can open that using either
    • Command+b (if the page doesn't intercept it)
    • View menu > Sidebar > Bookmarks
FredMcD
FredMcD
more options

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

Snively
Snively Mwenye swali
more options

jscher2000 said

Hi Snively, which of the following does this problem affect:
  • Bookmarks menu on the top menu bar
  • Bookmarks menu displayed using the button on the main toolbar (looks a bit like a clipboard, to the right of the star)
  • Bookmarks sidebar -- you can open that using either
    • Command+b (if the page doesn't intercept it)
    • View menu > Sidebar > Bookmarks

It affects the Bookmarks menu on the top menu bar.

Snively
Snively Mwenye swali
more options

FredMcD said

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox. Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

I did run the program but it didn't fix the problem.

Snively
Snively Mwenye swali
more options

It does work fine using the sidebar. It just seems to be the top menu bar.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Because the top menu bar is under operating system control on the Mac, I have occasionally seen suggestions to remove the 

~/Library/Preferences/org.mozilla.firefox.plist

file but unfortunately, I don't know the details of how that might help or how best to do it.

Snively
Snively Mwenye swali
more options

jscher2000 said

Because the top menu bar is under operating system control on the Mac, I have occasionally seen suggestions to remove the ~/Library/Preferences/org.mozilla.firefox.plist file but unfortunately, I don't know the details of how that might help or how best to do it.

Thank you. I tried that too. No luck. I do greatly appreciate the ideas.