Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have done reset of my computer and kept all the files. I installed firefox, and I lost all my log ins and passwords while the bookmarks, history ect are ok.

  • 1 jibu
  • 2 wana tatizo hili
  • 7 views
  • Last reply by Scribe

more options

I use windows 10 and I did a reset keeping my files. After reinstalling Firefox I lost my passwords and log ins, while the bookmarks and history are fine. I tried to reset firefox but still could not retrieve my passwords.

I use windows 10 and I did a reset keeping my files. After reinstalling Firefox I lost my passwords and log ins, while the bookmarks and history are fine. I tried to reset firefox but still could not retrieve my passwords.

All Replies (1)

more options

Hi, please see if this helps -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.