Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why do back page keep poping up with virses? I keep getting attached

  • 1 jibu
  • 2 wana tatizo hili
  • 5 views
  • Last reply by Scribe

scarlett50
scarlett50
more options

I have removed mozilla 4 times and try to replace but keep getting the same thing. window popping up behind the pages and telling me to cal 1-866-453-0283 that I have a virus on my computer. Norton is also blocking different ones? Why are you not secure? What's going on? Never had this problem before, is it got something to do with the new windows 10 that I put on my PC?

I have removed mozilla 4 times and try to replace but keep getting the same thing. window popping up behind the pages and telling me to cal 1-866-453-0283 that I have a virus on my computer. Norton is also blocking different ones? Why are you not secure? What's going on? Never had this problem before, is it got something to do with the new windows 10 that I put on my PC?

All Replies (1)

Scribe
Scribe
more options

Hi, the number you are being asked to call to remove a virus is almost certainly malware itself! So you can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Note that Firefox should only be downloaded from mozilla.org since from other sites it often comes bundled with unwanted junk.

Did this fix your problems? Please report back to us!