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The sound has disappeared on Firefox but works with other browsers. Can anyone tell me how to fix this?

  • 2 majibu
  • 2 wana tatizo hili
  • 6 views
  • Last reply by FredMcD

Marciamac
Marciamac
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I was watching a video of a musician on YouTube and all of a sudden, there was no sound. I tried it using Chrome and had no problem. I refreshed Firefox, but still no sound. Can anyone help?

I was watching a video of a musician on YouTube and all of a sudden, there was no sound. I tried it using Chrome and had no problem. I refreshed Firefox, but still no sound. Can anyone help?

All Replies (2)

LostGod
LostGod
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Check to see if volume is not turned down on the video. Then check to see if windows volume is not turned down. Last click the little speaker icon, select mixer, if you have that option and check to see if Firefox is not muted.

FredMcD
FredMcD
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: