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When I open Mapquest I get a blank page until I refresh

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  • Last reply by FredMcD

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I eventually get the Mapquest page but have to do a refresh first. Using Microsoft Windows 7 64 bit Firefox 36.0.4

I eventually get the Mapquest page but have to do a refresh first. Using Microsoft Windows 7 64 bit Firefox 36.0.4

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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.