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what are the oriental characters that appear top left on my pc? I

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  • Last reply by ideato

I see oriental characters top left on my pc screen when using firefox. The pc is using windows 7 and macafee firewall and virusscan on a repeating subscription

I see oriental characters top left on my pc screen when using firefox. The pc is using windows 7 and macafee firewall and virusscan on a repeating subscription

All Replies (2)

Probably the problem is caused by mcaffe, try disable it and restart Firefox or Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Hello wilellwood, the problem is mcafee site advisor extension, please try to disable or remove that extension and you are OK.

see : How to uninstall SiteAdvisor

check another option, if works for you, without to uninstall the mcafee site advisor extension :

disabled the add-on then close firefox and restart Firefox again. Then enable the add-on again, close firefox one more time and restart Firefox again. (works here :-))

thank you