Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't do a Google search from the toolbar

  • 2 majibu
  • 1 ana tatizo hili
  • 20 views
  • Last reply by hellno187

hellno187
hellno187
more options

I downloaded the newest Firefox and clicked on the magnifying glass on the toolbar, clicked change search settings and selected default search engine to Google. Everything worked great until this morning, now every time I search from the toolbar it gives me Yahoo search results. I use Yahoo as my homepage but I HATE Yahoo search engine, that's why I use the toolbar to search because up until now I could customize it to use Google. What happened? What can i do to change the toolbar back to using Google? I've already deleted and reinstalled Firefox, and changed search settings on the toolbar to make Google my default, heck I also unselected every other additional search providers to avoid any confusion. Still no dice, every time I use the toolbar to search I get Yahoo's crappy search results.

I downloaded the newest Firefox and clicked on the magnifying glass on the toolbar, clicked change search settings and selected default search engine to Google. Everything worked great until this morning, now every time I search from the toolbar it gives me Yahoo search results. I use Yahoo as my homepage but I HATE Yahoo search engine, that's why I use the toolbar to search because up until now I could customize it to use Google. What happened? What can i do to change the toolbar back to using Google? I've already deleted and reinstalled Firefox, and changed search settings on the toolbar to make Google my default, heck I also unselected every other additional search providers to avoid any confusion. Still no dice, every time I use the toolbar to search I get Yahoo's crappy search results.

Chosen solution

hello hellno187, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Read this answer in context 👍 0

All Replies (2)

philipp
philipp
  • Moderator
more options

Suluhisho teule

hello hellno187, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

hellno187
hellno187 Mwenye swali
more options

I had done everything you mentioned except run Malwarebytes, and I just did that. Sure enough that cleared up my problem, don't know why I didn't do that before contacting support? I guess I didn't run anti-malware because I didn't expect malware to spam Yahoo, it's usually something that stands out like sweetpacks or conduit lol. Thanks for the help Philipp.