Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After upgrading to 33.1, All saved passwords gone and it wont sync passwords with my account.

  • 1 jibu
  • 13 wana tatizo hili
  • 12 views
  • Last reply by philipp

more options

Also unable to save new passwords. In Options > Security I have verified that Save Passwords is checked. My sync'd browsers still have their passwords.

Also unable to save new passwords. In Options > Security I have verified that Save Passwords is checked. My sync'd browsers still have their passwords.

Chosen solution

hello gpearson100, please remove the "Remember Passwords 1.1" addon, since its functionality is now built into the browser itself and the addon is known to cause issues with the password manager.

Disable or remove Add-ons

Read this answer in context 👍 2

All Replies (1)

more options

Suluhisho teule

hello gpearson100, please remove the "Remember Passwords 1.1" addon, since its functionality is now built into the browser itself and the addon is known to cause issues with the password manager.

Disable or remove Add-ons