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Problem with new update

  • 2 majibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by RiouGenaku

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Whole browser seems graphicaly unstable and content goes blank with new update, is it just me or it's just the update that is unstable?

Whole browser seems graphicaly unstable and content goes blank with new update, is it just me or it's just the update that is unstable?

Chosen solution

Hello,

Try disabling graphics hardware acceleration. You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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All Replies (2)

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Suluhisho teule

Hello,

Try disabling graphics hardware acceleration. You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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Thank you for help.