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Firefox crashes

  • 3 majibu
  • 7 wana tatizo hili
  • 8 views
  • Last reply by FredMcD

kebanda
kebanda
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Firefox started crashing repeatedly 9/15/2014. It won't let me open a second browser, then says plugin container stopped working. Firefox hangs when I try to start with addons disabled, then won't load. Plugins are up to date, flash player is up to date. What else should I check or do? Thanks.

Firefox started crashing repeatedly 9/15/2014. It won't let me open a second browser, then says plugin container stopped working. Firefox hangs when I try to start with addons disabled, then won't load. Plugins are up to date, flash player is up to date. What else should I check or do? Thanks.

All Replies (3)

Smart Snail
Smart Snail
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Are you using windows or mac?

kebanda
kebanda Mwenye swali
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I deleted Firefox and redownloaded. That solved the problem.

FredMcD
FredMcD
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That's good to here. Please do the following;

In the address bar, type about:crashes. Note: If the report does not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.