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Update to 31.0 "stub" file and full install file fail to install Firefox. Removed Firefox and tried and it STILL does not install. Windows 7 OS

  • 4 majibu
  • 10 wana tatizo hili
  • 2 views
  • Last reply by Tikus666

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The 31.0 stub file failed to upgrade on my XP system but was able to overwrite with full install file. But the Windows 7 refuses to update or overwrite. It gets as far as extracting the files and then just stops.

The 31.0 stub file failed to upgrade on my XP system but was able to overwrite with full install file. But the Windows 7 refuses to update or overwrite. It gets as far as extracting the files and then just stops.

Chosen solution

Try emptying out your %TEMP% directory and also try running the installer as Administrator (Right click -> Run as admin)

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All Replies (4)

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Try this:

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I have tried that already 3 times. Same thing. It extracts the files (supposedly) and then stops. I can watch the process stop in Process Explorer. I have also tried deleting the Mozzila folder in C:/Programs and trying the install again with no success, and the Mozilla folder was not recreated. I have also tried turning off the Windows Firewall, Norton Anti-Virus, and Spyhunter but the results are the same, Firefox simply will not install.

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Suluhisho teule

Try emptying out your %TEMP% directory and also try running the installer as Administrator (Right click -> Run as admin)

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Many thank Moses. That did the trick.