Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Retrieving SPAM filtered messages from Hotmail

erforkdollar
erforkdollar
more options

I've noticed that when I use the Hotmail Web Access that some of my Email is falling into the Hotmail SPAM filtered folder. I have to tell Hotmail Web Access that the email isn't SPAM. My Smartphone, using the Outlook APP, can open the SPAM folder, and allow me to select messages to be moved to the INBOX.

Thunderbird downloads the messages from the Hotmail INBOX but doesn't download mail in Hotmail's SPAM filtered folder. How do I retrieve messages in "ALL" of the Hotmail folders?

I've noticed that when I use the Hotmail Web Access that some of my Email is falling into the Hotmail SPAM filtered folder. I have to tell Hotmail Web Access that the email isn't SPAM. My Smartphone, using the Outlook APP, can open the SPAM folder, and allow me to select messages to be moved to the INBOX. Thunderbird downloads the messages from the Hotmail INBOX but doesn't download mail in Hotmail's SPAM filtered folder. How do I retrieve messages in "ALL" of the Hotmail folders?

Chosen solution

A POP account only connects to the mail server Inbox. You must have your phone configured as IMAP to get it to show other folders.

Read this answer in context 👍 1

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

What is your account type - POP or IMAP?

erforkdollar
erforkdollar Mwenye swali
more options

Sorry for not replying sooner...

POP

user01229325
user01229325
more options

Suluhisho teule

A POP account only connects to the mail server Inbox. You must have your phone configured as IMAP to get it to show other folders.

erforkdollar
erforkdollar Mwenye swali
more options

(mumble grumble...kicking myself....should'a known better)....

Didn't think about the email settings due to how I used to retrieve my email with a different desktop client (Pegasus) which accessed Hotmail via the HTML interface.

I just added another Hotmail account using IMAP, now waiting on all of the mail to download. Cleanup and Rule integration is next....oh boy!

Thanks for opening my eyes.