Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Newest version of Firefox

  • 1 odpoveď
  • 1 má tento problém
  • 2 zobrazenia
  • Posledná odpoveď od Paul

marymcmoo
marymcmoo
more options

I just downloaded the latest version of Firefox. So all my bookmarks, etc. are gone. I tried to log in and use Firefox Sync to get all my old stuff back, but after i logged in, it said i had to sync my laptop to another device for this to work. I don't have another device - no tablet, no smart phone, no other computer. How do i get all my old stuff back on this version of Firefox?

I just downloaded the latest version of Firefox. So all my bookmarks, etc. are gone. I tried to log in and use Firefox Sync to get all my old stuff back, but after i logged in, it said i had to sync my laptop to another device for this to work. I don't have another device - no tablet, no smart phone, no other computer. How do i get all my old stuff back on this version of Firefox?

Všetky odpovede (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.