can receive emails, but can't send emails. gets hung up trying to connect to mobile.charter.net
I can receive emails, but can't send them. I use thunderbird and the outgoing mail gets hung up trying to connect to my outgoing internet server: mobile.charter.net. After 20-25 seconds I get an error message that states that the connection timed out. I checked the settings for the outgoing server and it is correct. (http://www.spectrum.net/support/internet/email-settings/#/desktop-email-settings) I've changed the outgoing port to 587. Still no dice. The only significant (?) change is that I'm now at a different geographical location and thereby a different internet connection i.e. Optimum vs Spectrum, but does that really make a difference?
Выбранное решение
Try mobile.charter.net on port 587, SSL/TLS connection security, normal password authentication, and User name = full email address.
I would also use mobile.charter.net for the incoming IMAP server on port 993, SSL/TLS connection security, normal password authentication, and User name = full email address.
https://support.mozilla.org/en-US/questions/1158643
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Application Basics
Name: Thunderbird Version: 52.4.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.4.0 Profile Folder: Open Folder
(Local drive) Application Build ID: 20171004092449 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2: INCOMING: account2, , (pop3) imap.CHARTER.NET:143, plain, passwordCleartext OUTGOING: , mobile.charter.net:587, plain, none, true
account4: INCOMING: account4, , (imap) imap.charter.net:143, plain, passwordCleartext OUTGOING: , mobile.charter.net:587, plain, none, true
Crash Reports
Extensions Lightning, 5.4.4, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false dom.apps.reset-permissions: true extensions.lastAppVersion: 52.4.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 1b682232-f621-4627-a629-5f5d3a83c80 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1508268676 places.history.expiration.transient_current_max_pages: 122334 plugin.importedState: true plugins.update.notifyUser: true print.print_printer: hp deskjet 5600 series (HPA) print.printer_hp_deskjet_5600_series_(HPA).print_bgcolor: false print.printer_hp_deskjet_5600_series_(HPA).print_bgimages: false print.printer_hp_deskjet_5600_series_(HPA).print_command: print.printer_hp_deskjet_5600_series_(HPA).print_downloadfonts: false print.printer_hp_deskjet_5600_series_(HPA).print_edge_bottom: 0 print.printer_hp_deskjet_5600_series_(HPA).print_edge_left: 0 print.printer_hp_deskjet_5600_series_(HPA).print_edge_right: 0 print.printer_hp_deskjet_5600_series_(HPA).print_edge_top: 0 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print.printer_HP_Officejet_Pro_8100_(Network).print_paper_width: 8.50 print.printer_HP_Officejet_Pro_8100_(Network).print_plex_name: print.printer_HP_Officejet_Pro_8100_(Network).print_resolution: 0 print.printer_HP_Officejet_Pro_8100_(Network).print_resolution_name: print.printer_HP_Officejet_Pro_8100_(Network).print_reversed: false print.printer_HP_Officejet_Pro_8100_(Network).print_scaling: 1.00 print.printer_HP_Officejet_Pro_8100_(Network).print_shrink_to_fit: true print.printer_HP_Officejet_Pro_8100_(Network).print_to_file: false print.printer_HP_Officejet_Pro_8100_(Network).print_unwriteable_margin_bottom: 0 print.printer_HP_Officejet_Pro_8100_(Network).print_unwriteable_margin_left: 0 print.printer_HP_Officejet_Pro_8100_(Network).print_unwriteable_margin_right: 0 print.printer_HP_Officejet_Pro_8100_(Network).print_unwriteable_margin_top: 0 security.sandbox.content.tempDirSuffix: {9808faf0-fcb8-4dac-af3e-2df740f535c7}
Graphics
GPU #1 Description: NVIDIA GeForce GTX 960 Vendor ID: 0x10de Device ID: 0x1401 RAM: 4096 Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version: 10.18.13.6472 Driver Date: 3-21-2016
Driver Date: 3-21-2016
Features Direct2D: false DirectWrite: true (6.2.9200.22164) WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 960 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
AzureCanvasBackend: skia AzureCanvasAc
Выбранное решение
Try mobile.charter.net on port 587, SSL/TLS connection security, normal password authentication, and User name = full email address.
I would also use mobile.charter.net for the incoming IMAP server on port 993, SSL/TLS connection security, normal password authentication, and User name = full email address.
Look'in good BIlly Ray, feel'in good Louis!! Thanks for the help people, peace and harmony have returned to the valley.