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Firefox not opening, despite clean install of Windows

  • 1 răspuns
  • 1 are această problemă
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  • Ultimul răspuns de crrboomman67

crrboomman67
crrboomman67
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I just got this new computer today, and I decide to install Firefox on it, only to find that it crashes when you attempt to open it. It will flash for just a millisecond before closing itself. It is a fresh install of Windows, and I have ran all of the troubleshooting on the Windows side to check for corruption and its all correct. I have even contacted Microsoft support to see if this is a compatibility issue. They suggested I contact Firefox support. Any help is greatly appreciated!

There are no other programs on the PC other than Firefox


Processor 11th Gen Intel(R) Core(TM) i5-11400 @ 2.60GHz 2.59 GHz GPU Nvidia GTX 1070 Installed RAM 16.0 GB (15.8 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 10 Home Version 21H2 Installed on ‎3/‎2/‎2022 OS build 19044.1526 Experience Windows Feature Experience Pack 120.2212.4170.0

I just got this new computer today, and I decide to install Firefox on it, only to find that it crashes when you attempt to open it. It will flash for just a millisecond before closing itself. It is a fresh install of Windows, and I have ran all of the troubleshooting on the Windows side to check for corruption and its all correct. I have even contacted Microsoft support to see if this is a compatibility issue. They suggested I contact Firefox support. Any help is greatly appreciated! There are no other programs on the PC other than Firefox Processor 11th Gen Intel(R) Core(TM) i5-11400 @ 2.60GHz 2.59 GHz GPU Nvidia GTX 1070 Installed RAM 16.0 GB (15.8 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 10 Home Version 21H2 Installed on ‎3/‎2/‎2022 OS build 19044.1526 Experience Windows Feature Experience Pack 120.2212.4170.0

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crrboomman67
crrboomman67 Deținătorul întrebării
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Update: I did a clean install of windows again, and it works. However, the moment I sign into my Microsoft account on the computer, Firefox refuses to open.