Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi encerrada e arquivado. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 2 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de philipp

mozi108
mozi108
more options

Crashes occur very frequently, few times every day. Tried all steps advised, including extensions etc... This is last crash report:

AdapterDeviceID: 0x 861 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1 BuildID: 20140212131424 CrashTime: 1394522206 EMCheckCompatibility: true FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1392420507 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 861GL Layers! GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 58000 StartupTime: 1394487824 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 27.0.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Crashes occur very frequently, few times every day. Tried all steps advised, including extensions etc... This is last crash report: AdapterDeviceID: 0x 861 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1 BuildID: 20140212131424 CrashTime: 1394522206 EMCheckCompatibility: true FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1392420507 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 861GL Layers! GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 58000 StartupTime: 1394487824 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 27.0.1 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Todas as respostas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

philipp
philipp
  • Moderator
more options

thread continuing at https://support.mozilla.org/en-US/questions/989596