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Firefox crashes

  • 6 Mbohovái
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Crash ID: bp-a530ae88-b106-4077-ad1b-ec8dd2140326

Firefox won't open. It crashed while using it in full view mode.

Crash report:AdapterDeviceID: 0x 863 AdapterVendorID: 0x10de Add-ons: zigboom%40ymail.com:2.1.7 BuildID: 20140212131424 CrashTime: 1395853895 EMCheckCompatibility: true Email: FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1392522098 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Layers! GL Context? GL Context+ GL Layers+ Obj-C Exception data: NSInvalidArgumentException: -[BorderlessWindow unifiedToolbarHeight]: unrecognized selector sent to instance 0x11fc15d40 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 490 StartupTime: 1395853883 Theme: LavaFox_V1-Green Throttleable: 1 Vendor: Mozilla Version: 27.0.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Crash ID: bp-a530ae88-b106-4077-ad1b-ec8dd2140326 Firefox won't open. It crashed while using it in full view mode. Crash report:AdapterDeviceID: 0x 863 AdapterVendorID: 0x10de Add-ons: zigboom%40ymail.com:2.1.7 BuildID: 20140212131424 CrashTime: 1395853895 EMCheckCompatibility: true Email: FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1392522098 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Layers! GL Context? GL Context+ GL Layers+ Obj-C Exception data: NSInvalidArgumentException: -[BorderlessWindow unifiedToolbarHeight]: unrecognized selector sent to instance 0x11fc15d40 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 490 StartupTime: 1395853883 Theme: LavaFox_V1-Green Throttleable: 1 Vendor: Mozilla Version: 27.0.1 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Opaite Mbohovái (6)

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You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

You can check for corrupted and duplicate fonts and other font issues:

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Thanks but I can't even access the menu when I try to start Firefox so this didn't help.

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Can you start Firefox in Safe Mode by holding down the Shift/Options key?

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Yes, it will now open in safe mode.

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I went in and disabled the hardware acceleration then closed. I tried to open it (not in safe mode) but it still crashes.

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Can you use the Profile Manager to create a new profile?

Try to create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem