Recently upgraded to new version of Firefox and after a Windows System Restore was performed today Firefox is no longer accessable (clicking Firefox icon results in nothing) what can I do?
After System Restore Mozilla Firefox icon is still on the bottom of screen but now when I click on the icon the Firefox browser does not open. I have a number of bookmarks saved that I would perfer not to lose - is there anyway I can restore Firefox without losing bookmarks?
Solução escolhida
Using System restore can cause your Firefox installation to get corrupted because not all files are restored, so be careful with doing a System Restore.
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
- Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
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Solução escolhida
Using System restore can cause your Firefox installation to get corrupted because not all files are restored, so be careful with doing a System Restore.
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
- Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.