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Firefox crashes

kevincallister
kevincallister
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Crash reporter comes up immediately after clicking the firefox icon. I've rebooted, restored system to a prior date, and nothing has worked yet. I have tons of bookmarks, so I don't want a new install.

Crash reporter comes up immediately after clicking the firefox icon. I've rebooted, restored system to a prior date, and nothing has worked yet. I have tons of bookmarks, so I don't want a new install.

All Replies (4)

Matt Brubeck
Matt Brubeck
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Does this still happen if you hold down the "Shift" key while Firefox is starting, to open it in Diagnose Firefox issues using Troubleshoot Mode?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You have posted a corrupted and incomplete crash ID: bp-e0adf415-2d83-4e60-a3e-afa2120120 (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).

Can you try again to post a crash GUID?

You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

kevincallister
kevincallister Question owner
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Yes, it will not launch.

kevincallister
kevincallister Question owner
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Sorry. It looks like a few characters were missing. Here is the corrected Crash ID: bp-e0adf415-2d83-4e60-ad3e-a57fa2120120