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My Roboform passwords did not transfer when I downloaded the 4.0.1 version of FF. I downloaded and paid for a new version of Roboform which should have shown up as a toolbar but didn't. Can't seem to solve this problem.

  • 3 replies
  • 9 have this problem
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  • Last reply by Xircal

ljschiller@comcast.net
[email protected]
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Windows XP on Dell Dimension 4600. Updated Firefox to 4.0.1 successfully but Roboform didn't transfer. Help told me I needed to update Roboform. I did and paid for a new version(7.?)which was $9.95. Roboform wants more details but I can't tell what they want. I'm baffled and frustrated since all my passwords are hidden somewhere. Wish I'd never upgraded FF.

Windows XP on Dell Dimension 4600. Updated Firefox to 4.0.1 successfully but Roboform didn't transfer. Help told me I needed to update Roboform. I did and paid for a new version(7.?)which was $9.95. Roboform wants more details but I can't tell what they want. I'm baffled and frustrated since all my passwords are hidden somewhere. Wish I'd never upgraded FF.

All Replies (3)

Xircal
Xircal
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See http://www.roboform.com/support/faq/roboform-v7

See also: https://support.mozilla.com/en-US/questions/821297#answer-182396

Modified by Xircal

ljschiller@comcast.net
[email protected] Question owner
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Nothing is working and I can't find the Roboform toolbar. Your lack of direct support is really irritating- a live chat at least would be helpful.

Xircal
Xircal
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This forum is run by volunteers; that is to say, users like yourself. We don't have any direct contact with Mozilla and they seldom come here.