Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to use an install.xpi configuration file to set up email data

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

Manual setup of my email account failed because Thunderbird searches for my domain name and it is not in its database. So my host provider gave me an auto-config file for Thunderbird for my email account, called install.xpi - But how do I use this file? I can't double-click on it in Windows to do anything. In Thunderbird program it wants to create a new account but I can't do anything else in it like file import.

How to use install.xpi file so it creates my email account with the proper setup variables? Thanks for your help.

Manual setup of my email account failed because Thunderbird searches for my domain name and it is not in its database. So my host provider gave me an auto-config file for Thunderbird for my email account, called install.xpi - But how do I use this file? I can't double-click on it in Windows to do anything. In Thunderbird program it wants to create a new account but I can't do anything else in it like file import. How to use install.xpi file so it creates my email account with the proper setup variables? Thanks for your help.

Chosen solution

Start Thunderbird, close the wizard, goto the Tools menu (alt+T) select add-ons

There's a tiny button to the left of the search window. Click this and select Install Add-on From File and Navigate to your xpi file, select it, and off you go.

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Start Thunderbird, close the wizard, goto the Tools menu (alt+T) select add-ons

There's a tiny button to the left of the search window. Click this and select Install Add-on From File and Navigate to your xpi file, select it, and off you go.

more options

what ISP is this anyway.