We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Lost saved passwords after windows crash

  • 1 balasan
  • 0 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh Mich

ayanc
ayanc
more options

Recently, my windows crashed and when the PC restarted and I opened mozilla I noticed two thinngs - first all of my extensions were disabled and I didn't have my Firefox theme, and then I noticed that I don't have any of my saved passwords anymore ( I was also disconnected from my mozilla account and had to login ). I noticed that I still had all my extensions installed but they were all disabled. I did however have all my bookmarks. Do you know what could've happened and is there a way I can restore my saved passwords ?

Recently, my windows crashed and when the PC restarted and I opened mozilla I noticed two thinngs - first all of my extensions were disabled and I didn't have my Firefox theme, and then I noticed that I don't have any of my saved passwords anymore ( I was also disconnected from my mozilla account and had to login ). I noticed that I still had all my extensions installed but they were all disabled. I did however have all my bookmarks. Do you know what could've happened and is there a way I can restore my saved passwords ?

All Replies (1)

Mich
Mich
more options

One possible solution to restore your saved passwords is to try using the Firefox built-in password recovery feature. To do this, open Firefox, click on the three horizontal lines in the upper-right corner of the browser window, select "Logins and Passwords", and then click on "Saved Logins". If your passwords are stored there, you should be able to select them and click the "Show Passwords" button to reveal them.

Another option is to try importing your passwords from a backup file. If you have a backup of your Firefox profile, you can restore it and recover your passwords. To do this, you can follow the steps in this Firefox support article: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile