Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Migration did not download all of my folders

  • 1 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh sfhowes

more options

I just created a new account on Thunderbird from my iCloud account. Unfortunately, it did not import any of my folders I created, only the default folders (i.e. trash, outbox, junk, etc.). Can anyone help me get my custom folders and all the email I have in each? Thanks.

I just created a new account on Thunderbird from my iCloud account. Unfortunately, it did not import any of my folders I created, only the default folders (i.e. trash, outbox, junk, etc.). Can anyone help me get my custom folders and all the email I have in each? Thanks.

All Replies (1)

more options

Right-click the account in the Folder Pane, Subscribe..., Refresh. Do you see the missing folders in the list? If so, check the boxes (subscribe) for the ones you wish to see in TB.