Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

After new TB install, all email is in "Inbox", but not my old "Sent" mail.

  • 2 balasan
  • 4 ada masalah ini
  • 8 paparan
  • Balasan terakhir oleh Tom1234

Tom1234
Tom1234
more options

I installed TB - Great, it was easy. All mail from my inbox account at GoDaddy arrived. But nothing of my "Sent" mail in that account. TB did not create a "Sent" mail folder. Searched everywhere - can't find a solution.

Thanks - Tom

I installed TB - Great, it was easy. All mail from my inbox account at GoDaddy arrived. But nothing of my "Sent" mail in that account. TB did not create a "Sent" mail folder. Searched everywhere - can't find a solution. Thanks - Tom

All Replies (2)

Zenos
Zenos
more options

I suspect you have been given a POP-connected account. POP can "see" only the Inbox. You need the alternative IMAP to be able to see other folders on the server. ISTR that GoDaddy offer only POP with some of their packages, but their site is somewhat opaque and it's hard to see what is on offer.

Thunderbird creates certain folders only when they are needed. When you delete messages a Trash folder should appear. Similarly, Drafts and Junk may not be present until you do something that uses then.

Tom1234
Tom1234 Pemilik Soalan
more options

Thank You. This worked. I deleted the POP account, and started over, using IMAP. Great service.