Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am running Firefox3.6. It got automatically upgraded. When I try open the app it does not. I running Windows 7 Enterprise edition - no service packs.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by alan_r

iggyb_hube
iggyb_hube
more options

After my version got upgraded automatically I am unable to run the application. I double-click the desktop icon and then nothing happens. I also do not find the Firefox executable in the running programs in the Task Manager panel.

After my version got upgraded automatically I am unable to run the application. I double-click the desktop icon and then nothing happens. I also do not find the Firefox executable in the running programs in the Task Manager panel.

All Replies (1)

alan_r
alan_r
more options

Can you advise precisely which version of Firefox you are using e.g. 3.6.18 ?

You could try right clicking on the desktop icon and then clicking "Open". You could also look at the Icon's properties to see if anything looks odd.

Another simple thing to try is to create a new icon via your Start Menu or Program Folder.

You will probably need to do a complete uninstall/re-install. Download your new version first to your desktop, then uninstall preserving your preferences etc. Then install.

Modified by alan_r