Setting up a new account through the E-mail setup wizard ignores the outgoing settings
This is roughly same problem as in https://support.mozilla.org/en-US/questions/1364315, but this time some more information that's found to be happening.
I notice that when adding a second account of host example.com (not the real domain name), for example [email protected] already being added and active and adding a new account [email protected] through the wizard, all outgoing server fields are ignored and the outgoing server of the newly created account is instead set to the very same outgoing server that [email protected] is using (instead of using it's own [email protected] outgoing server settings and it's specific settings that apply to the account that's supplied in the outgoing server fields during creating of the account).
So basically the outgoing data fields are ignored, while the outgoing host is instead being used to link the account that's createn to the very first account that has the same host specified in it's settings.
This happens on Thunderbird version 91.13.0.
All Replies (4)
You can manually create a new outgoing server for the new account, and then link it to that account.
christ1 zei
You can manually create a new outgoing server for the new account, and then link it to that account.
Yes that works, but if setting up multiple accounts for the same host, that adds a lot of extra work that's not supposed to happen.
The main issue here is that the new e-mail account setup wizard is asking for fields that are ignored anyways. So you need to enter the very same setting twice: once for the creation of the account and once again for the outgoing server itself.
The main issue here is that the outgoing server fields serve absolutely NO purpose if multiple e-mail accounts are createn for the same server with different credentials. When that happens, the user's specified credentials aren't setup for the accounts as the wizard is supposed to be, thus it's no different than a bug. It's essentially asking: what do you want the outgoing server settings for this client to be? And then when creating the account ignoring most of the settings it's supposed to setup for the account. So looking from the user's perspective, it's definitely a bug, not a feature.
This can also create issues for multiple accounts on the same host if the first account that's registered is removed for any reason, causing all other accounts from that server to be unable to send their mail if that happens (although that's depending on the host using different credentials for different e-mail addresses, which usually is the case (but not always)).
Modified by superfury1
Feel free to raise a bug. https://bugzilla.mozilla.org/
christ1 zei
Feel free to raise a bug. https://bugzilla.mozilla.org/
Just reported the bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1792320