firefox starts with the old version and I can't open my apps, ,mail, facebook, etc, unless I go to > file > new window> the new vesion open and new apps open?
I'm running windows 8 on my PC, it runs well with the exception of Mozilla FF, urged to download the newest vers, the older vers home page w/yahoo starts first> apps won't open forever downloading, how- ever if I go to file> new window the newer version page opens with the newly designed app butons and works well. How can I get the newer FF page to open upon when I click the icon, I have it "open with Administrator" thank you [email protected]
All Replies (1)
Hello,
Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
Note: You might want to print these steps or view them in another browser, and the profile folder containing bookmarks, history, etc. will NOT be deleted.
- Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
- After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.