Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The update to the upgrade server runs on but does not connect for this new upgrade

  • 1 reply
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė user633449

more options

I was notified that there is a newer version 14 from existing 13.01. Several files were downloaded and installed, then it said to re-start. Okay so far, then Mozilla re-starts on ver 13 and another window opens saying that it is connecting to server, but it never does. Keeps running. Still on ver 13.01, not 14

I was notified that there is a newer version 14 from existing 13.01. Several files were downloaded and installed, then it said to re-start. Okay so far, then Mozilla re-starts on ver 13 and another window opens saying that it is connecting to server, but it never does. Keeps running. Still on ver 13.01, not 14

All Replies (1)

more options

Sometimes the updater messes up, requiring you to download the Firefox update manually. Go to www.getfirefox.com, and download and install Firefox 14.0.1