Firefox begins to start but then stops before loading any screen. Profile manager/safe mode appear then disappear. Task manager shows programs briefly in CPU then they disappear. Uninstall & reload makes no difference. Any ideas please ?
When we clicked as usual on the firefox icon the egg-timer started then went off. Nothing started up. Checking the Task Manager showed firefox.exe briefly using the CPU then it dropped off the list. We tried to uninstall and reload from the mozilla site (http://www.mozilla-europe.org/en/firefox/). Installation seemed to work ok, but the same problem recurred when we tried to start firefox. Did this again, this time removing bookmarks, etc. same result. Tried to use the profile manager - the screen came up but disappeared before we could use it. Same thing happened when we tried to start in safe mode - screen briefly appeared but then disappeared. Tried googling in IE to solve the problem but nothing seems to apply. Have run all security checks but no apparent bugs or problems. Have had to abandon firefox and use another browser. How do we get it back please ?
All Replies (1)
Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls