Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

keeps crashing

  • 9 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

more options

I disabled all of my plugins and right now in safe mode. Can someone please tell me why it keeps crashing on Amazon?

recent crash id: ID: 4772d116-aa88-4800-bec4-4b3eb2160624

I disabled all of my plugins and right now in safe mode. Can someone please tell me why it keeps crashing on Amazon? recent crash id: ID: 4772d116-aa88-4800-bec4-4b3eb2160624

선택된 해결법

Other than the Signature, these crash reports are almost copies of the first one.

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Set all Adobe plugins to Never. Then restart Firefox

Is the crash problem still there?

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (9)

more options

Do you have any other reports for the last few days?

bp-4772d116-aa88-4800-bec4-4b3eb2160624

Signature: js::GetIterator

This is for Sumo's Related Bugs 706306 RESOLVED DUPLICATE Crash due to call stack overflow [@ js::GetIterator]

652414 RESOLVED WORKSFORME TI: Crash [@ js::GetIterator] or "Assertion failure: v.isNumber() || v.isBoolean(),"

641224 RESOLVED FIXED TI: Crash [@ js::GetIterator]


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

In safe mode I get the spinning beach ball for a few seconds, but it does not crash.

Can you please explain how to resolve?

more options

here is my June crash logs. Thanks in advance :)

bp-4772d116-aa88-4800-bec4-4b3eb2160624 bp-2d63db44-4b73-400c-8f2e-753152160624 bp-5f924e77-9b83-4f47-9906-eb7452160623 bp-4d0a9e07-27d1-4a61-af0b-943a12160623 bp-5df577e3-5701-4676-bce7-90b622160623 bp-e6181b6b-cf36-491e-950b-76f612160623 bp-21bcdf43-90c6-47f3-8773-c2b0a2160623 bp-7e528458-7a46-472e-a693-d900c2160623 bp-47d5330f-5fcb-4cb1-bd0e-0c7c22160615 bp-515666e1-e1c0-436f-8c39-640e52160609 13D8B012-60F8-4718-92C0-E91E74360E17

more options

bp-4772d116-aa88-4800-bec4-4b3eb2160624

Signature: js::GetIterator +++++++++++++++++++++++++++++++++++++++++++++ bp-2d63db44-4b73-400c-8f2e-753152160624

Signature: mozilla::dom::CallbackObject::cycleCollection::Traverse +++++++++++++++++++++++++++++++++++++++++++++ bp-5f924e77-9b83-4f47-9906-eb7452160623

Signature: XPCWrappedNative::Trace +++++++++++++++++++++++++++++++++++++++++++++ bp-4d0a9e07-27d1-4a61-af0b-943a12160623

Signature: EnterBaseline

Attention Sumo's there are 15 related bug retorts ++++++++++++++++++++++++++++++++++++++++++++ bp-5df577e3-5701-4676-bce7-90b622160623

Signature: void DispatchToTracer<T> +++++++++++++++++++++++++++++++++++++++++++ bp-e6181b6b-cf36-491e-950b-76f612160623

Signature: nsAString_internal::Finalize

This is for Sumo's Related Bugs 745453 RESOLVED WORKSFORME crash in nsAString_internal::Finalize with Norton Confidential 2012 +++++++++++++++++++++++++++++++++++++++++ bp-21bcdf43-90c6-47f3-8773-c2b0a2160623

Signature: bool js::gc::IsAboutToBeFinalizedUnbarriered<T>

This is for Sumo's Related Bugs 1211446 NEW --- crash in bool js::gc::IsAboutToBeFinalizedUnbarriered<T>(JSObject**) +++++++++++++++++++++++++++++++++++++++++ bp-7e528458-7a46-472e-a693-d900c2160623

Signature: js::jit::ICStub::trace

This is for Sumo's Related Bugs 1247257 RESOLVED FIXED Crash [@ js::jit::ICStub::trace] or Assertion failure: ICStub::CanMakeCalls(stub->kind()), at js/src/jit/JitFrames.cpp:1170

1236759 RESOLVED DUPLICATE Crash [@ js::jit::ICStub::trace]

1192988 NEW --- crash in js::jit::ICStub::trace(JSTracer*)

more options

선택된 해결법

Other than the Signature, these crash reports are almost copies of the first one.

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Set all Adobe plugins to Never. Then restart Firefox

Is the crash problem still there?

more options

Crap, hit wrong button and it now says solved. I will try your solution of turning off Adobe and sell how it goes. Thank you for your reply, have a good weekend

more options

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

more options

Cool disabled "Adobe Acrobat NPAPI Plug-in, Version 15.016.20045" and it seems to be stable. Thank you SOOOO MUCH!

more options

Glad to help. Safe Surfing. Contact Adobe support for more help.