Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 2 답장
  • 3 이 문제를 만남
  • 3 보기
  • 최종 답변자: FredMcD

more options

Crash ID: bp-ae2f0a62-0bf7-47ef-9f5d-501e82150523

Crash ID given and it is keep on crashing even after cleanly uninstalling and reinstalling ( tried all versions)
Crash ID: bp-ae2f0a62-0bf7-47ef-9f5d-501e82150523 Crash ID given and it is keep on crashing even after cleanly uninstalling and reinstalling ( tried all versions)

글쓴이 nicky.nikhil 수정일시

모든 댓글 (2)

more options

That is a problem with SpeedBit (sbfi32.dll), so you will have to disable this program for Firefox.

more options

The crash report flagged these;

SBFI32.DLL = AdWare.SBWatchman http://greatis.com/cleanvirus/adware/adware-sbwatchman-sbfi32-dll.htm

AcLayers.DLL = Windows Compatibility DLL

mswsock.dll = Microsoft

icudt52.dll = International Components for Unicode


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.


Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Also check for updates (Unicode)