Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Slow video, no HW acceleration

more options

Hi guys. So trivial that I cannot believe no-one has similar problem. Which is: very slow video in FF (38.0.1), e.g. in Youtube. Although hardware acceleration is "on" in the options, when I check technical report, there is "0/1 Basic (OMTC)". I use NVIDIA GeForce 7600 GS, with the newest drivers (although I also checked some older ones). 100% CPU used even with 720p. Please note, that I can easily play any 1080p video with most popular players with no problems. Any ideas would be appreciated.

Hi guys. So trivial that I cannot believe no-one has similar problem. Which is: very slow video in FF (38.0.1), e.g. in Youtube. Although hardware acceleration is "on" in the options, when I check technical report, there is "0/1 Basic (OMTC)". I use NVIDIA GeForce 7600 GS, with the newest drivers (although I also checked some older ones). 100% CPU used even with 720p. Please note, that I can easily play any 1080p video with most popular players with no problems. Any ideas would be appreciated.

모든 댓글 (5)

more options

Not sure if this is what your problem is, but there are known issues under investigation, and turning off HardWare Acceleration, or upgrading your drivers is worth trying.

(I will tag this question with bug1166066 )

  • Does the problem get better with Hardware Acceleration off ?
more options

Sometimes if the developers discover an incompatibility with a particular driver version it can be designated as "blocked". Is there any indication of that when you review the support information page?

If necessary, you can try forcibly switching YouTube from the HTML5 player to the Flash player using an add-on such as one of the following:

Flash has its own hardware acceleration code.

more options

John99 - thanks for the answer. Unfortunatelly, I did both before. No visible differences with or without "acceleration" checkbox ticked. The same as regards NVidia drivers. My question actually - how to force FF to USE acceleration (since in the "technical windows" it is reported (translated from Polish): "Windows with HW acceleration: 0/1 Basic (OMTC)". AFAIK GeForce should be supported...

more options

jscher2000 - thanks as well. Flash movies act pretty the same as in case of HTML5. As to the "blocked" list - I assume you're talking about this: https://wiki.mozilla.org/Blocklisting/Blocked_Graphics_Drivers - no GF 7600 for Windows 7 there...

I don't know, maybe the mechanism for acceleration is completely different outside and inside of a browser and I should not judge FF performance by what I can see in a simple video file player (app. 50% of CPU used max, even for full HD movies).

more options

I noticed a preference that sounds as though it might turn on HA when it isn't enabled by the regular setting. It might cause crashing if HA has been disabled for a good reason... in that case start up in Firefox's Safe Mode to revert the setting.

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste gfx and pause while the list is filtered

(3) Double-click the gfx.direct2d.force-enabled preference to switch it from false to true

That probably won't take effect during your current session, but after you exit and start Firefox up again.


For possible future reference in using Firefox's Safe Mode:

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

That should disable HA even if you force-enabled it.