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Firefox Sync is not working between my phone and computer

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  • 3 have this problem
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  • Last reply by ut_oskie

ut_oskie
ut_oskie
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I cannot get Firefox Sync to actually sync between Firefox on my iPhone and Firefox on my desktop computer. I've signed in and out multiple times and when I manually perform a sync, it will complete successfully, but when I look for synced tabs, they are empty on both my computer and iPhone.

I've googled everything that I can think of and none of these solutions have worked. It's been many versions of Firefox previous, but I seem to remember that it did work back when Firefox was first released on iOS.

I cannot get Firefox Sync to actually sync between Firefox on my iPhone and Firefox on my desktop computer. I've signed in and out multiple times and when I manually perform a sync, it will complete successfully, but when I look for synced tabs, they are empty on both my computer and iPhone. I've googled everything that I can think of and none of these solutions have worked. It's been many versions of Firefox previous, but I seem to remember that it did work back when Firefox was first released on iOS.

Chosen solution

Thanks for the assistance. I ended up deleting and reinstalling the iPhone Firefox browser and that appears to have at least helped the issue. I am now fairly consistently seeing the tabs from my phone in my computer browser. The only bug that I have left is occasionally it doesn't show all the open tabs that I have on my phone ( which is currently only about 4), it tends to only show 2 tabs. As I'm typing this though it is showing all of my open tabs.

What is strange is that I can consistently see all of my Desktop tabs open on the browser on my phone. Thanks again for the assistance, I'll go ahead and mark this one as solved.

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All Replies (2)

Shadow110
Shadow110
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This is all I have on Sync :

There is contact info in this and yes do have to create a account and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply. https://pastebin.mozilla.org/ Do know it can take awhile to get a answer.

Please let us know if this solved your issue or if need further assistance.

ut_oskie
ut_oskie Question owner
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Chosen Solution

Thanks for the assistance. I ended up deleting and reinstalling the iPhone Firefox browser and that appears to have at least helped the issue. I am now fairly consistently seeing the tabs from my phone in my computer browser. The only bug that I have left is occasionally it doesn't show all the open tabs that I have on my phone ( which is currently only about 4), it tends to only show 2 tabs. As I'm typing this though it is showing all of my open tabs.

What is strange is that I can consistently see all of my Desktop tabs open on the browser on my phone. Thanks again for the assistance, I'll go ahead and mark this one as solved.