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Why can I not download all of my messages?

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by goldensword

ml24001
ml24001
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I have a Thunderbird email account, and it says that I have seven messages. However, for some reason, it can only download one of those messages and every time I close and re-open Thunderbird, it is always that one message that gets downloaded. I checked the account settings, tried to see if a filter works, and deleted some old inbox messages; nothing works. I can view all seven messages on Yahoo, but not with Thunderbird.

I have a Thunderbird email account, and it says that I have seven messages. However, for some reason, it can only download one of those messages and every time I close and re-open Thunderbird, it is always that one message that gets downloaded. I checked the account settings, tried to see if a filter works, and deleted some old inbox messages; nothing works. I can view all seven messages on Yahoo, but not with Thunderbird.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Disable email scanning in your anti virus to allow for a complete download of your mail. You can reenable it latter if you really want to.

ml24001
ml24001 Question owner
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I temporarily disabled antivirus email scan, but the problem still remains.

goldensword
goldensword
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Try compacting your in-box.