Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Stopped running on my laptop

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 4 views
  • के द्वारा अंतिम प्रतियुतर cor-el

emmaclark2010
emmaclark2010
more options

Firefox stopped working on my laptop, I have uninstalled and re-installed but still bringing "Mozilla crash report" At first I restarted my computer but it didn't work, then I uninstalled and re-installed but still nothing happens, when i try to open, it brings the Crash report.

please help me guys!

thanks

Firefox stopped working on my laptop, I have uninstalled and re-installed but still bringing "Mozilla crash report" At first I restarted my computer but it didn't work, then I uninstalled and re-installed but still nothing happens, when i try to open, it brings the Crash report. please help me guys! thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

If you can't open Firefox, see: