Firefox crashes
often running slowly and then also crashing for no apparant reason. I am not good at troubleshooting and opening things I am not familar with. Please send SIMPLE instructions for the semi-literate computer user...:)
כל התגובות (4)
hello harp15, the first step is figuring out why firefox is crashing. therefore please enter about:crashes into the address bar, copy the latest few crash report ids starting with bp- from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes. thank you!
cant copy to here, dont know how?
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
just copy the content that's in about:crashes and paste it here into the reply field...