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מידע נוסף

Firefox crashes

  • 4 תגובות
  • 1 has this problem
  • 7 views
  • תגובה אחרונה מאת philipp

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often running slowly and then also crashing for no apparant reason. I am not good at troubleshooting and opening things I am not familar with. Please send SIMPLE instructions for the semi-literate computer user...:)

often running slowly and then also crashing for no apparant reason. I am not good at troubleshooting and opening things I am not familar with. Please send SIMPLE instructions for the semi-literate computer user...:)

כל התגובות (4)

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hello harp15, the first step is figuring out why firefox is crashing. therefore please enter about:crashes into the address bar, copy the latest few crash report ids starting with bp- from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes. thank you!

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cant copy to here, dont know how?

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

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just copy the content that's in about:crashes and paste it here into the reply field...

http://www.youtube.com/watch?v=vCYP0mPeDoU