Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Is there a way to refresh RealDownload without shuting down firefox and starting over?

  • 1 תגובה
  • 1 has this problem
  • 18 views
  • תגובה אחרונה מאת guigs

cmprescott
cmprescott
more options

As I am going through videos deciding which one to download then downloading some then all of a sudden without any notice RealDownloader will stop showing up, either in the "download this video" pop-up or if I right click. I've checked the add-ons to see if it is activated and it is. The only way I can restart it is to shut down firefox and start it back up. So I was wondering if there is a way to restart an add-on without a firefox restart.

I am using the free version of Real Player with RealDownloader installed with it. All my programs are kept up to date and I check every so often (like at least once a month) to be sure they are.

As I am going through videos deciding which one to download then downloading some then all of a sudden without any notice RealDownloader will stop showing up, either in the "download this video" pop-up or if I right click. I've checked the add-ons to see if it is activated and it is. The only way I can restart it is to shut down firefox and start it back up. So I was wondering if there is a way to restart an add-on without a firefox restart. I am using the free version of Real Player with RealDownloader installed with it. All my programs are kept up to date and I check every so often (like at least once a month) to be sure they are.

כל התגובות (1)

guigs
guigs
more options

Thank you for contacting support, we are happy to help.

This is a previous question with a solution for Firefox version 22, though it looks like it has not been updated.https://support.mozilla.org/en-US/que.../964385

Refer for further reading: https://realnetworks.zendesk.com/entr.../23689856-Download-This-Video-option-does-not-appear

But looking at the support of the extension, the provider might have blocked it if the plug in continues not to work after restarting Firefox: Reference: https://realnetworks.zendesk.com/entr.../24062683-Unable-to-download-videos-with-RealDownloader

Please contact the developer of the extension for further troubleshooting.

השתנתה ב־ על־ידי guigs