חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Need to remove unwanted icons

  • 4 תגובות
  • 5 have this problem
  • 11 views
  • תגובה אחרונה מאת wayfarer87

more options

I am using Firefox for mac. On the navigation toolbar, on the right hand side, I now have 3 amazon buttons and 3 ebay buttons and they appear to be growing in number all of the time. I cannot figure out how to get them to disappear. If I get rid of the entire toolbar I lose the search and URL input fields. I right click them, no options, I don't see them under add ons or bookmarks or anywhere! I just want them to go away!!!!

I am using Firefox for mac. On the navigation toolbar, on the right hand side, I now have 3 amazon buttons and 3 ebay buttons and they appear to be growing in number all of the time. I cannot figure out how to get them to disappear. If I get rid of the entire toolbar I lose the search and URL input fields. I right click them, no options, I don't see them under add ons or bookmarks or anywhere! I just want them to go away!!!!

פתרון נבחר

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Read this answer in context 👍 1

כל התגובות (4)

more options

פתרון נבחר

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Here is a screen shot of the nav bar with the icons

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems with the localstore.rdf file.

more options

Tylerdowner - that worked! The icons are gone!!! Thank you!!