חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox won't launch after installing 8.01 upgrade

  • 1 תגובה
  • 4 have this problem
  • 3 views
  • תגובה אחרונה מאת AliceWyman

more options

I recently installed the 8.01 upgrade of Firefox on my laptop. Ever since the upgrade completed, when I click the Firefox icon nothing happens. No error message, no firefox.exe running in Task Manager, nothing.

I've tried:

  • -restarting the computer
  • -uninstalling and reinstalling the application
  • -running "C:\Program Files\Mozilla Firefox\firefox.exe" -p to access profile manager as per a support article (profile manager won't launch at all either)
  • -reinstalling the upgrade over the top of existing install

Really hoping someone can help me fix this problem. This is a work laptop that has Internet Explorer 6 installed as part of the standard build (ugh!) and Firefox is the only browser that will correctly display the web app that I work with on a daily basis.

I recently installed the 8.01 upgrade of Firefox on my laptop. Ever since the upgrade completed, when I click the Firefox icon nothing happens. No error message, no firefox.exe running in Task Manager, nothing. I've tried: * -restarting the computer * -uninstalling and reinstalling the application * -running "C:\Program Files\Mozilla Firefox\firefox.exe" -p to access profile manager as per a support article (profile manager won't launch at all either) * -reinstalling the upgrade over the top of existing install Really hoping someone can help me fix this problem. This is a work laptop that has Internet Explorer 6 installed as part of the standard build (ugh!) and Firefox is the only browser that will correctly display the web app that I work with on a daily basis.

השתנתה ב־ על־ידי rosemaryjane

כל התגובות (1)

more options