חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

firefox6.0.2--not 3.6---help page

  • 4 תגובות
  • 16 have this problem
  • 2 views
  • תגובה אחרונה מאת S.H.

more options

I had just asked another question and when I signed out it took me to https://support.mozilla.com/en-US/home

At the top of that page are 2 boxes that say the following: 1)Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please update to the latest version of Firefox.

2)Warning: You're using an insecure version of Firefox. To keep your computer and personal information safe, please update to the latest version of Firefox.

I checked firefox and my control panel. I have 6.0.2 . What's wrong?

I had just asked another question and when I signed out it took me to https://support.mozilla.com/en-US/home At the top of that page are 2 boxes that say the following: 1)Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please update to the latest version of Firefox. 2)Warning: You're using an insecure version of Firefox. To keep your computer and personal information safe, please update to the latest version of Firefox. I checked firefox and my control panel. I have 6.0.2 . What's wrong?

פתרון נבחר

I get this if I happen to change the version of Firefox to Firefox 3.5-3.6 or 4.0 or 5.0 under the Help with: on right of https://support.mozilla.com

Read this answer in context 👍 0

כל התגובות (4)

more options

If you open the Help > Troubleshooting Information page (also known as about:support), you can see how your browser identifies itself to web sites. This is the User Agent line. For Windows XP, you would expect something like this:

Mozilla/5.0 (Windows NT 5.1; rv:6.0.2) Gecko/20100101 Firefox/6.0.2

Does yours list a 3.6.x version?

Edit: If you want to see how it looks from the perspective of a website, you can test with this page on my site:

http://dev.jeffersonscher.com/svrvars.asp

השתנתה ב־ על־ידי jscher2000 - Support Volunteer

more options

Here's what I have

Mozilla/5.0 (Windows NT 5.1; rv:6.0.2) Gecko/20100101 Firefox/6.0.2

more options

פתרון נבחר

I get this if I happen to change the version of Firefox to Firefox 3.5-3.6 or 4.0 or 5.0 under the Help with: on right of https://support.mozilla.com

השתנתה ב־ על־ידי James

more options

Problem got solved. Instead of searching firefox help through google, I went to help in firefox and then clicked on firefox help. The message came up at first but then when the page finished loading, it went away.