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חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Trouble loading Government websites, specifically USCIS.gov

  • 1 תגובה
  • 9 have this problem
  • 4 views
  • תגובה אחרונה מאת cor-el

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I note with increasing frequency that Mozilla Firefox is not loading government websites - it just keep processing and never loads the page - specifically www.uscis.gov and other government related websites. The link below is an example of a page that loads instantly through IE but never loads through Mozilla.

I note with increasing frequency that Mozilla Firefox is not loading government websites - it just keep processing and never loads the page - specifically www.uscis.gov and other government related websites. The link below is an example of a page that loads instantly through IE but never loads through Mozilla.

כל התגובות (1)

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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).