חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

fsclm.dll shows up in crashing report, is this cause of new release

  • 2 תגובות
  • 22 have this problem
  • 2 views
  • תגובה אחרונה מאת nabiye

more options

Suddenly lots of firefox crashes. Go to home page (google) once search and new sites to explore come up, anyone of those can cause crash. Most often firefox has to start new session.

Suddenly lots of firefox crashes. Go to home page (google) once search and new sites to explore come up, anyone of those can cause crash. Most often firefox has to start new session.

פתרון נבחר

fsclm.dll is part of the f-secure internet security/anti-virus application. I can not recall seeing any previous reports about this causing crashes.

Checking the extension list in your crash report I see that f-secure adds an extension to Firefox. Try disabling this extension to see if the extension is causing the crashes.

To do that open up the add-ons manager (in the menus select Tools > Add-ons), then in the add-ons manager select the Extensions panel. Now click on the f-secure extension to select it and click on the Disable button. Re-start Firefox and see if the crashes stop.

If this does stop the crashing you should consider asking f-secure support about this to see if they are aware of any issues with their product.

Read this answer in context 👍 0

כל התגובות (2)

more options

פתרון נבחר

fsclm.dll is part of the f-secure internet security/anti-virus application. I can not recall seeing any previous reports about this causing crashes.

Checking the extension list in your crash report I see that f-secure adds an extension to Firefox. Try disabling this extension to see if the extension is causing the crashes.

To do that open up the add-ons manager (in the menus select Tools > Add-ons), then in the add-ons manager select the Extensions panel. Now click on the f-secure extension to select it and click on the Disable button. Re-start Firefox and see if the crashes stop.

If this does stop the crashing you should consider asking f-secure support about this to see if they are aware of any issues with their product.

more options

Hope you got my note, appreciate your prompt response. Have notified AVG to see if issue on their end.