Firefox desk top issues
I use Firefox desktop for buying and selling on eBay. Lately when trying to buy items on eBay I can not view pictures on some items. The other problem is the buy this item button does not work. Some times this also happens when on mobile. Firefox is up to date. I believe this is all part of pushing everyone to use chrome or edge by websites. First started using Seamonkey and now Firefox. I prefer not to use either one ) chrome, edge) browsers. Why would eBay want to limit people to buy products on eBay? Any suggestions to fix this problem?
כל התגובות (3)
Three initial observations:
(1) eBay listings are built from several different servers, including ebay.com, ir.ebaystatic.com (for scripts, for example), and ebayimg.com (for product images, for example). Possibly one or more of those isn't loading correctly or is blocked on your Firefox.
(2) When I click Buy it now, an overlay appears in the page to accept or decline some kind of warranty product before I can proceed to the cart.
(3) Your Firefox identified itself as Firefox 115 (presumably ESR - Extended Support Release). Some sites might be ending support for that release, but in that case you usually see a flood of problem reports at the same time, so hopefully that isn't the issue on eBay.
And now general suggestions...
If a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally:
Double-check content blockers: Firefox's Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server).
(A) The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to learn more or make an exception. See: Enhanced Tracking Protection in Firefox for desktop.
(B) Extensions such as Adblock Plus, Blur, Disconnect, DuckDuckGo Privacy Essentials, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix may block required elements on a site. Usually you can find a toolbar button for each add-on to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you sometimes need to click the button to see what's going on and test whether you need to make an exception for this site.
Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Clear Firefox's Cache
See: How to clear the Firefox cache (only select Cached web content, don't clear all cookies and site data)
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.
Then try reloading the page. Does that help?
Testing in Firefox's Troubleshoot Mode: In this mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.
If Firefox is running:
You can restart Firefox in Troubleshoot Mode using either:
- "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
- (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).
If Firefox is not running:
Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).
Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.
Any improvement?
Thanks for your response. I have done most of those things you suggested, and still have the same problems. Thank you
Show proof of the issue and provide links. What OS? What version of Firefox?
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