Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Cannot get my husbands email up after our clmputer was clean out after a hacking

  • 1 תגובה
  • 0 have this problem
  • 2 views
  • תגובה אחרונה מאת david

more options

My bank acct was hacked and it was suggested that we have our computer "cleaned out". Did so via geek squad at BestBuy. Now my husbands email is no longer! Unfortunately he does not know his password and its not saved anywhere. It is [email protected] and he has had it for many years through Thunderbird. The tech that came to the could not help at all. I tried to get a new email but it kept wanting to send info to hos email. Daaa he can't access it!! Can we set up a new email using the same address or similar. We are seniors and both computer illiterate so need help... please hecis devastated!

My bank acct was hacked and it was suggested that we have our computer "cleaned out". Did so via geek squad at BestBuy. Now my husbands email is no longer! Unfortunately he does not know his password and its not saved anywhere. It is [email protected] and he has had it for many years through Thunderbird. The tech that came to the could not help at all. I tried to get a new email but it kept wanting to send info to hos email. Daaa he can't access it!! Can we set up a new email using the same address or similar. We are seniors and both computer illiterate so need help... please hecis devastated!

כל התגובות (1)

more options

You can get a new password from whoever set up the dennistownsend.com web hosting. That is, you're paying someone an annual fee for the site and they may have what you need. It appears to me that register.com may have the domain name and might even do the hosting. Whoever is wanting to send a new password is the person to speak with. The Geek Squad should have kept copies of everything they 'fixed', so you might see if they retained all files.

Helpful?

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.