חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Unable to install Firefox for Chromebook

  • 5 תגובות
  • 6 have this problem
  • 14 views
  • תגובה אחרונה מאת Paul

more options

I just got a chromebook from my work, and I'm unable to install firefox. I've tried searching for firefox download and clicked on the top result from Mozilla, but once it has finished downloading, I try clicking on the freshly downloaded folder but that just lets me see the folders and files within the big folder. I haven't had this experience before when trying to download firefox, but I'm also fairly new to using a chromebook. So I'm not sure if my issue is with the chromebook/OS, or maybe since it's through my work, I'm limited in what apps I can download? Any advice would be greatly appreciated. I'll do my best to attach a screenshot of the folder that appears.

I just got a chromebook from my work, and I'm unable to install firefox. I've tried searching for firefox download and clicked on the top result from Mozilla, but once it has finished downloading, I try clicking on the freshly downloaded folder but that just lets me see the folders and files within the big folder. I haven't had this experience before when trying to download firefox, but I'm also fairly new to using a chromebook. So I'm not sure if my issue is with the chromebook/OS, or maybe since it's through my work, I'm limited in what apps I can download? Any advice would be greatly appreciated. I'll do my best to attach a screenshot of the folder that appears.
צילומי מסך מצורפים

כל התגובות (5)

more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/run-firefox-chromeos

more options

Is this an ARM chromebook or an Intel/AMD chromebook?

more options

cor-el said

Is this an ARM chromebook or an Intel/AMD chromebook?

I'm not too sure how to find this out. It's an Asus laptop if that helps. I'll take a look at the article you shared though.

more options

Paul said

Hi This support article should help: https://support.mozilla.org/en-US/kb/run-firefox-chromeos

I've looked this article a few times already and I haven't been able to get far with it. Maybe I'm just missing something?

more options

At what point do you get a bit stuck?