חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

After migrating accounts to a new computer, TB does not remember passwords

  • 4 תגובות
  • 0 have this problem
  • 3 views
  • תגובה אחרונה מאת david

more options

After migrating accounts to a new computer, TB does not remember passwords of email accounts, but in troubleshooting mode help: works fine, that is, it has remembered passwords ... After exiting and reopening in normal mode, it asks for all passwords again I found similar problems in forums, but deleting files from profiles etc doesn't work.

I would like to add that the migration was: - still with Windows Vista - TB version 52.9.1. (32 bits), - for Windows 10 - TB version 102.2.2. (64 bits). Maybe there is a problem, but I don't know ...

It's been the 3rd day without mail, I will be grateful for an effective solution and I am asking for help. Installed antivirus: Norton, after disabling the same problem.

After migrating accounts to a new computer, TB does not remember passwords of email accounts, but in troubleshooting mode help: works fine, that is, it has remembered passwords ... After exiting and reopening in normal mode, it asks for all passwords again I found similar problems in forums, but deleting files from profiles etc doesn't work. I would like to add that the migration was: - still with Windows Vista - TB version 52.9.1. (32 bits), - for Windows 10 - TB version 102.2.2. (64 bits). Maybe there is a problem, but I don't know ... It's been the 3rd day without mail, I will be grateful for an effective solution and I am asking for help. Installed antivirus: Norton, after disabling the same problem.

כל התגובות (4)

more options

I think troubleshooting mode just turns off addons. Possibly turning them off individually may identify if one them is the cause.

more options

I have no any addons.

more options

HI,

Thank you. However, I found the problem and the solution myself, but with the latest TB version, changes have to be made in the update. How do I contact or notify the publisher of future TB releases?

Regards Mooner

more options

If you want to post a bug or suggestion, go to bugzilla dot mozilla dot org.