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מידע נוסף

FireFox not working w/ American Airlines for 6-9 months

  • 3 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת FredMcD

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I have called America airlines numerous times over 6-9 months, to report that FireFox browser is not working, I was told that they are aware of it, & are working on it. I stated that you could not have been working on it for 6 months, & asked to speak to a supervisor.

After a return phone call this time I was connected to John the supervisor. When I complained that I had repeatedly been told, over 6-9 months, even as recently as today that we are aware of it, & working on it, he responded that they are only supporting Chrome & Explorer.

This makes no sense since Chrome is less than half as old as FF, & Microsoft no longer supports Explorer – has moved all support to Edge.

So, we are not supporting a mature, robust product like FF, but just a (relative) new comer, & a dinosaur.

Makes no sense.

Anyone here that can help w/, is aware of this, & any reason (settings) FF won't work w/ American?

Homepage is fine, but when searching for flights, just returns a pix of their plane flying over the ocean.

I have called America airlines numerous times over 6-9 months, to report that FireFox browser is not working, I was told that they are aware of it, & are working on it. I stated that you could not have been working on it for 6 months, & asked to speak to a supervisor. After a return phone call this time I was connected to John the supervisor. When I complained that I had repeatedly been told, over 6-9 months, even as recently as today that we are aware of it, & working on it, he responded that they are only supporting Chrome & Explorer. This makes no sense since Chrome is less than half as old as FF, & Microsoft no longer supports Explorer – has moved all support to Edge. So, we are not supporting a mature, robust product like FF, but just a (relative) new comer, & a dinosaur. Makes no sense. Anyone here that can help w/, is aware of this, & any reason (settings) FF won't work w/ American? Homepage is fine, but when searching for flights, just returns a pix of their plane flying over the ocean.

כל התגובות (3)

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Post screenshot of the issue. Let me see what I get.

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השתנתה ב־ על־ידי jonzn4SUSE

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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