חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

As of the last few days I cannot access any instagram accont using Firefox browser

  • 1 תגובה
  • 1 has this problem
  • 2 views
  • תגובה אחרונה מאת FredMcD

more options

I cannot access Instagram using Firefox browser. This started happening about 3 days ago. I cannot even access Instagram.com it shows up as a blank screen (see screen shot). I cannot access my Instagram account or those of the people I follow or people I don't follow but regularly check their Instagram account. I can access Instagram using my Safari browser but not Firefox. I have never had this problem before. I would be grateful for any help. Thanks! Esther

I cannot access Instagram using Firefox browser. This started happening about 3 days ago. I cannot even access Instagram.com it shows up as a blank screen (see screen shot). I cannot access my Instagram account or those of the people I follow or people I don't follow but regularly check their Instagram account. I can access Instagram using my Safari browser but not Firefox. I have never had this problem before. I would be grateful for any help. Thanks! Esther
צילומי מסך מצורפים

כל התגובות (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.