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מידע נוסף

My account was blocked

  • 5 תגובות
  • 3 have this problem
  • 3 views
  • תגובה אחרונה מאת benchman

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I've created my firefox account with the email [email protected]. The confirmation link was sent there, but I had problems accessing my account and it was temporarily blocked. Now it is working OK, but my Firefox account is already blocked. I see this message on the login page: "The confirmation email we sent to [email protected] was returned and we’ve locked your account to protect your Firefox data." So, that's why I'm writing here. Please resend the confirmation link again.

I've created my firefox account with the email [email protected]. The confirmation link was sent there, but I had problems accessing my account and it was temporarily blocked. Now it is working OK, but my Firefox account is already blocked. I see this message on the login page: "The confirmation email we sent to [email protected] was returned and we’ve locked your account to protect your Firefox data." So, that's why I'm writing here. Please resend the confirmation link again.

פתרון נבחר

Hello benchman,

Don't you just hate it when things like this happen .....

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

(you'll have to scroll down some)

'Hope that helps  !

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כל התגובות (5)

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פתרון נבחר

Hello benchman,

Don't you just hate it when things like this happen .....

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

(you'll have to scroll down some)

'Hope that helps  !

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Thank you for the response, McCoy! Should I wait 24 hours since I've created the account? Or since the email was returned and my account was blocked?

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benchman said

Thank you for the response, McCoy! Should I wait 24 hours since I've created the account? Or since the email was returned and my account was blocked?

I'd say : the latter.

Fingers crossed that everything will be alright then .....

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Ok, thank you! Will try tomorrow))

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Coming to this re-sync page today solved the issue, I've successfully resent the confirmation email. Thank you for help!